For routine property care
Collect the requested work and frequency so your office can assess the fit.
DeskPerson for Landscaping
Capture the property, the work requested, and the customer’s preferred timing while your team is outside. Give the office a clear starting point for maintenance and project follow-up.
We’ll discuss your calls, workflow, and onboarding availability.
A familiar call. A helpful answer.
DeskPerson
Caller
DeskPerson
Illustrative conversation. Actual handling follows your approved Playbook.
Property maintenance request · New customer
“We’re looking for regular lawn care and some help keeping the garden beds tidy.”
Illustrative lead record. No appointment has been booked.
A useful handoff.
Call the property owner to review the requested maintenance and discuss a site visit if needed. Your team gets the request, the details collected, and the caller’s preferred timing.
Your Playbook sets the rules. Booking uses connected availability and is confirmed only after success. Urgent calls follow the escalation instructions you approve.
A little backup goes a long way.
Collect the requested work and frequency so your office can assess the fit.
Capture the property details and target timing without assuming crew availability.
Record the customer’s goals and leave a clear next step for an estimate or site-visit discussion.
Your Playbook defines the cities, counties, ZIP codes, or other approved area rules. If the location cannot be confirmed, the request stays open for your office to review.
Start dates require office confirmation unless a configured booking succeeds. Storm-related concerns follow your approved service and urgency rules; DeskPerson does not promise removal, dispatch, or work outside your services.
Your team. With backup.
We’ll discuss your calls, workflow, and onboarding availability.