How it works
Your phone rings.
We take it from there.
A little backup for your office. A much better experience for your next customer.
Tell us how
your business works.
Services, service areas, hours, emergency rules, and approved answers. Your structured Playbook gives DeskPerson the information it needs.
No prompts to write
Keep your number.
Add your backup.
Forward only the calls you choose: missed, busy, overflow, or after-hours. Your phone setup includes a defined fallback.
Your existing phone stays
Hear it.
Put it to the test.
Meet your DeskPerson, try real scenarios, and review what happened. Approve the behavior before live calls begin.
You approve before activation
Every call leaves
something useful.
A call record, the information collected, an outcome, and the next action. Successful bookings and transfers are confirmed by the connected service.
Your office knows what to do
Needs a person?
It gets a person.
DeskPerson follows your transfer rules. If nobody is available, it captures the callback and gives the office a visible follow-up.
Something fails?
There’s a next step.
A failed booking is never called a confirmed appointment. Problems stay visible, and your phone has a configured fallback.
Your next call deserves
an answer.
When your team can’t answer, DeskPerson can.